The Challenges of Different Roles with Engineering Knowledge Reuse

DS 85-2: Proceedings of NordDesign 2016, Volume 2, Trondheim, Norway, 10th - 12th August 2016

Year: 2016
Editor: Boks, Casper; Sigurjonsson, Johannes; Steinert, Martin; Vis, Carlijn; Wulvik, Andreas
Author: Stenholm, Daniel; Stylidis, Konstantinos; Bergsjö, Dag; Söderberg, Rikard
Series: NordDESIGN
Institution: Chalmers University of Technology, Sweden
Section: Collaboration & Creativity
Page(s): 298-308
ISBN: 978-1-904670-80-3

Abstract

Organizational knowledge is of important value for the organization and a significant part belongs to the organization through it employees. In order to make knowledge available for future use, different codification strategies can be applied. However, codification doesn’t often happen by itself and neither does the dissemination of the knowledge, in fact most of the time individuals are needed in order to make this happen. The paper aims to argue that several roles need to be current for successful knowledge reuse. This paper focuses especially on the role as knowledge disseminator. This paper is based on literature review and illustrated with a case within a automotive company. The paper proposes that different knowledge roles need to be concerned and analyzed to identify interruptions in the knowledge flow in order to effectively reuse current knowledge.

Keywords: Knowledge Management, Knowledge Reuse, Knowledge Dissemination, Engineering Knowledge, Perceived Quality

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