Method for modeling the value network of smart product-service systems

DS 125: Proceedings of the 34th Symposium Design for X (DFX2023)

Year: 2023
Editor: Dieter Krause, Kristin Paetzold-Byhain, Sandro Wartzack
Author: Yevgeni Paliyenko, Rodrigo Salinas, Daniel Roth, Matthias Kreimeyer
Series: DfX
Institution: Institute for Engineering Design and Industrial Engineering, University of Stuttgart (Germany)
Page(s): 105-114
DOI number: 10.35199/dfx2023.11


Nowadays, enterprises are exposed to dynamic market changes, such as increasing competitive pressure or changing customer needs. They react to this by extending their portfolio with smart product-service systems (smart PSS), thereby increasing the possible value proposition utilizing a data-based value network.
Enterprises require methodological support in developing such complex systems, as smart PSS have special value structures. Current research shows that existing support neglects stakeholders and their interaction. However, their consideration is crucial to improving the chances for successful development and operation. Therefore, in this paper, we present a modeling approach for smart PSS value networks and outline central stakeholders.

Keywords: Product-Service System (PSS), Smart Systems Engineering, Value Network, Stakeholder Analysis, Modeling Method


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